Refund Policy

At Innovus Learning, we strive to provide the best educational content and services. However, if you are not entirely satisfied with your purchase, we're here to help. Please review our refund policy below.

1. Refund Eligibility

• Only purchases made directly through our official platform are eligible for a refund.
• Digital products such as e-books, PDFs, or downloadable materials are non-refundable once accessed or downloaded.
• Physical products (books, materials) can be refunded if they are returned in unused, original condition within 7 days of delivery.

2. Non-Refundable Items

• Downloaded digital content
• Online course access after login or usage
• Discounted or promotional items

3. How to Request a Refund

To request a refund, please email us at info@innovuslearning.in with your order details and the reason for the refund request. Our support team will review your request and respond within 3–5 business days.

4. Refund Process

• Once approved, your refund will be processed within 7–10 business days.
• The amount will be credited to your original method of payment.
• You will receive a confirmation email once the refund has been initiated.

5. Late or Missing Refunds

If you haven’t received your refund within the expected timeframe, please check your bank or payment provider. If issues persist, contact us at info@innovuslearning.in.

6. Contact Us

For any questions related to refunds, feel free to email us anytime. We’re always here to help.